unirem

1. Introduction

unirem is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services.

2. Information We Collect

We collect various types of information in connection with the services we provide, including:

Personal identification information (name, email, phone number)
Address and identity verification documents
Financial information necessary to process transfers
Transaction history and patterns
Device and usage information

3. How We Use Your Information

We use your personal data to:

Process and complete your money transfer requests
Verify your identity and comply with regulatory requirements
Prevent fraud and protect against unauthorised access
Improve our services and user experience
Communicate with you about your account and services

4. Data Protection

We implement robust security measures to protect your personal data, including encryption, secure servers, and access controls. However, no method of transmission over the internet is completely secure.

5. Your Rights

Under UK GDPR and the Data Protection Act 2018, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict processing of your data
Object to data processing

6. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal and regulatory requirements. Transaction records are retained in accordance with FCA regulations.

7. Sharing Your Information

We may share your information with partner organisations, payment networks, and regulatory authorities when necessary to complete transactions or comply with legal obligations.

8. Changes to This Policy

We may update this Privacy Policy periodically. We encourage you to review this page regularly for any changes.

9. Contact Us

If you have any questions about our privacy practices, please contact our support team.